Got Questions? I've Got Answers!

I currently focus on Malaysia, but I'm happy to explore international shipping! The rates depend on where you are and which courier we use. Drop me a message with your country, and I'll get you a shipping estimate. Let's make it work!

Custom orders are my favorite! They usually take a few extra days because I want to make sure everything is perfect. I'll send you a proof to approve before printing, and you'll know the timeline after paying. Quality over speed, always!

I accept QR codes for payment (you'll see all options at checkout). If you have any payment issues or prefer a specific method, just reach out and we'll figure it out together!

I totally get it; sometimes we change our minds! Contact me ASAP and if I haven't started printing yet, I can usually make changes or cancel. Once items are printed (especially custom ones), it's harder to refund, but let's talk and see what we can do!

I love adding little surprises to packages when I can! Freebies depend on what I have available at the time. Think of them as a thank-you for supporting my small business. Check the shop page or my social media for current freebie updates!

Oh, I'm so glad you asked! I specialize in mock concert tickets, photocards, and polaroids; all the things collectors love! Plus custom designs where you can bring your ideas to life. I also carry Bio C Plus and Eskayvie products. Everything comes in different sizes and finishes so you can get exactly what you want!

Absolutely! I love hearing from you! If you have ideas for new products, designs, or features you'd like to see, please share them with me. Your feedback helps me grow and offer what collectors actually want. Send me a message through the contact form or DM me on social media. Who knows, your suggestion might become the next addition to the shop!

These are one of my favorites to make! Mock concert tickets are custom-designed replicas that look like real concert tickets for your favorite events. Perfect for reliving those amazing concert memories or creating tickets for shows you wish you could attend! Standard size is 20 cm x 7 cm, and yes; they come with free photocards or polaroids!

We offer multiple effects for photocards and polaroids: Glossy, Matte, Holo Rainbow, Glitter, and 3D finishes. Photocards come in standard size (5.5 cm x 8.5 cm) with different thickness options (0.5mm, 0.7mm, 0.8mm). Polaroids are available in Mini, Standard, and Large sizes.

Yes! We can create custom designs for your favorite groups and artists. Currently available groups include BTS, TXT, TWICE, NMIXX, and FTISLAND, with more coming soon. You can also submit your own design or choose from our random selection option.

For photocards: minimum 10 images. For polaroids: minimum order varies by size (Mini: 10 images, Standard: 6 images, Large: 4 images). Mock tickets can be ordered individually. Custom designs may have different minimums depending on complexity.

You can submit your own designs or photos by selecting the "Random Selection" option in the order form. This allows you to upload your custom images directly. Make sure your images are high resolution for the best quality!

Bio C Plus and Eskayvie are premium product lines we offer. These are exclusive items available through our shop. Check the respective category pages for current availability and pricing.

Don't worry, I won't leave you hanging! Once your order ships, I'll send you a tracking number right away via email. You'll be able to follow your package every step of the way until it reaches you!

I pack everything like it's going to my own collection; with lots of care and protection! But if something does arrive damaged (shipping can be rough sometimes), please contact me within 48 hours with photos and your order number. I promise we'll make it right together!

Yes, I am still a newbie in this business! I truly appreciate your patience and understanding. If there is anything lacking, please let me know and I will do my best to improve. Your support means everything to me!

Follow us on social media! We're active on Instagram, Pinterest, Shopee, TikTok, and Twitter @allaydzqe. We post previews, restocks, new product announcements, and special offers there. You can also check our Shop page for the latest information.

Actually, all my products are made-to-order! This means I create your items after you place your order, ensuring everything is fresh and customized just for you. There's no pre-made stock sitting around. Once you purchase, I'll start working on your order right away!